Frequently Asked Questions

Your Library Card

All library users, ages 4 and up, may get library cards. You will need identification with your current address to register. Common forms of identification include valid licenses, utility bills, and checkbooks. Peabody library cards are valid at all NOBLE Libraries, and can be used to check out library materials such as books, music, and movies, provide access to public computers, and place reservations through the museum pass program.  The replacement cost for lost library cards is $1. 

More information about getting and using your library card can be found here.

Managing Your Account

Ask a librarian for an online account PIN! Logging in at https://peabody.noblenet.org/ using your library card  number and PIN, you can:

  • Place and manage item holds.
  • View and renew items borrowed on your card.
  • Pay fines using a credit card.
  • Update or change your log-in information, email address, and phone number.
  • Manage your account preferences for library notifications, check out history, and more!
Borrowing

 Lending Periods:

  • 3 Weeks: Books/Other Materials not on Reserve List, Paperbacks, Books on Audio Tape, Books on CD, Non-Current Magazines, Videos
  • 2 Weeks: New Adult Fiction and Non-Fiction Books
  • 1 Week: DVDs, Music CDs
  • 1 Day: Museum Passes
  • Items borrowed from other NOBLE libraries may be checked out for 2 weeks.

Items may be renewed by phone, in person, or online. With the exception of items with hold lists, DVDs and CDs may be renewed once, and all other items may be renewed twice.

If you need to return materials after hours, there are book return bins at each of the three library locations. Items may also be returned at any of the NOBLE libraries.

Late materials (except museum passes) will be charged five cents ($.05) per day, to a maximum of $2.00 per item.  Any lost or damaged item must be paid in full. Peabody senior citizens (60+) are not charged for overdue Peabody items. Overdue items borrowed from other libraries will be charged according to each library’s policy.

More detailed Circulation Policies may be found here.

    Holds & Renewals

    Log in to your online account to place holds and renew checked out items, or call the library for assistance. Generally, items may be renewed unless another library patron has requested the item, or there are no renewals remaining for the item.

    Internet & Wifi

    Internet usage is free, and provided at all library computers. Free wifi is available throughout all three locations. Ask a librarian for the network password.

    More detailed internet and wifi policies may be found here.

    Available Technology

    The Main Library has 12 Windows desktop computers in the Public Services Area, 10 Windows gaming computers in the Teen Room and 2 Windows desktop computers, 2 Macbook Pros, 2 Chromebooks and 2 iPads in the Children’s Room.

    In the Public Services Area, there is one computer equipped with a large print keyboard and ZoomText Magnifier/Reader for low-vision users, one computer connected to a flatbed scanner, and one computer connected to a microfilm reader.

    In the Creativity Lab at the Main Library, 15 laptops equipped with Adobe  Creative Suite are available for Creativity Lab users during Open Labs and scheduled classes.

    There is one catalog searching station on each floor of the main library, except the Creativity Lab.

    Wireless network is available in all three branches.

    You may use a computer using either your library card or a guest pass. All users are granted 3 hours of computer usage per person, per day.

    Verizon Wifi Hotspots are available to check out with you library card for 3 weeks. Please contact the library for more information.

    Software

    Place Branch Available Software
    Public Services Area Main Library

    Microsoft Office 2016 (Word 2016,  Excel 2016, Access 2016, Publisher 2016, PowerPoint 2016)

    Adobe Acrobat DC

    VLC Media Player

    Teen Room Main Library Fortnite
    Children’s Library Main Library

    Microsoft Office 2016 (Word 2016,  Excel 2016, Publisher 2016, PowerPoint 2016)

    Adobe Reader

    South Branch South Branch

    Microsoft Office 2016 (Word 2016,  Excel 2016, Publisher 2016, PowerPoint 2016)

    Adobe Reader

    West Branch West Branch

    Microsoft Office 2016 (Word 2016,  Excel 2016, Publisher 2016, PowerPoint 2016)

    Adobe Reader

    Printing, Copying, Faxing & Scanning

    All three library locations offer printing and copying services. The Main Library offers faxing, and scanning services.

    Printing & Copying: Black & White $0.15/page, Color $0.30/page. Cash only.

    Faxing at the Main Library: Domestic $1.75 first page, $1.00 each additional page. International $3.95 first page, $3.45 each additional page. Credit/debit card only. 

    Use of the scanner is free, and available at Computer #4 at the Main Library using a full-color flatbed scanner. Please bring your own memory storage device. 

     

    Place      

    Branch

    Available Equipment

    Public Services Area

    Main Library

    Color printer, color copier, scanner, microfilm reader, fax machine

    Teen Room

    Main Library

    Color printer

    Children’s Library

    Main Library

    Color printer

    South Branch

    South Branch

    Color printer, color copier

    West Branch

    West Branch

    Color printer, color copier

     

    Using Online Resources

    Most online resources require your library card number to access. Some resources are available only to Peabody residents. For a full list of available resources that are available, please click here.

    Detailed Instructions are available to download for the following resources:

    Getting to the Library

    Free parking is available at the South and West Branches, in dedicated parking lots.

    Metered parking at the Main Library is available in the Children’s Library parking lot on Wallis Street, and in spots along Main Street. For more downtown parking options, please refer to this parking map.

    The Main Library is conveniently located along the 434, 435, and 465 bus lines.

    White Goods Stickers

    City of Peabody White Goods Stickers are available at the Main, South and West Branch Libraries. Stickers cost $20, and may be purchased with cash or by check payable to “City of Peabody.” Stickers are non-refundable. For more information, please call the City Clerk’s office at 978-538-5956.

    Donations

    At this time, the Peabody Institute Library is not accepting any donations.

    Home Delivery

    Home Delivery is available to all Peabody Institute Library cardholders unable to come into a library location, either indefinitely or for a short time—for example, while recovering from surgery. Please contact Public Services Librarian Sharon Janus (janus@noblenet.org) for  more information.